As I launch into several new e-mentoring projects for 2010 I am reminded of what worked and what didn’t work from e-mentoring experiences in previous years.
In order to avoid the same issues and problems in previous years I now consider the following Do’s and Don’ts for successful ementoring:
- begin by establishing a relationship of trust
- build confidence through acknowledgement of achievements (one step at a time)
- communicate frequently and choose supportive language
- provide solutions and support for their issues when requested
- provide tutoring in selected web 2.0 tools when required
- advise on suitable e-practices to suit their organisation
- meet with them f2f and online
- have a shared agreement on frequency of contact
- have a shared understanding of their goals
- assume you know what their needs are
- bombard them with jargon and unknown language
- expect them to know what they don’t know about elearning
- push them into irrelevant elearning
- underestimate their organisational ability
- expect them to embrace elearning with the same enthusiasm as yourself
- overburden them with tasks and activities that they don’t have time for
- forget that they have busy schedules and limited time
- forget to challenge them
- forget to praise and reward them
What does successful e-mentoring feel like?
Recently I asked a person I was mentoring to indicate what their favourite online tool was and they replied –
- That’s easy – Coach Carole!