Coach Carole Ramblings

Celtic, Mythical and More …

Reflections on ementoring!

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As I launch into several new e-mentoring projects for 2010 I am reminded of what worked and what didn’t work from e-mentoring experiences in previous years.

In order to avoid the same issues and problems in previous years I now consider the following Do’s and Don’ts for successful ementoring:

Effective ementors:


  1. begin by establishing a relationship of trust
  2. build confidence through acknowledgement of achievements (one step at a time)
  3. communicate frequently and choose supportive language
  4. provide solutions and support  for their issues when requested
  5. provide tutoring in selected web 2.0 tools when required
  6. advise on suitable e-practices to suit their organisation
  7. meet with them f2f and online
  8. have a shared agreement on frequency of contact
  9. have a shared understanding of their goals
  10. LISTEN!


  1. assume you know what their needs are
  2. bombard them with jargon and unknown language
  3. expect them to know what they don’t know about elearning
  4. push them into irrelevant elearning
  5. underestimate their organisational ability
  6. expect them to embrace elearning with the same enthusiasm as yourself
  7. overburden them with tasks and activities that they don’t have time for
  8. forget that they have busy schedules and limited time
  9. forget to challenge them
  10. forget to praise and reward them

What does successful e-mentoring feel like?

Recently I asked a person I was mentoring to indicate what their favourite online tool was and they replied –

  • That’s easy – Coach Carole!

Author: coachcarole

Coach Carole is the name by which many of you will know me - in my role as coach and mentor for teachers, project teams and networks facilitators. I work independently as an elearning consultant for my business Macro Dimensions.

One thought on “Reflections on ementoring!

  1. Yes, Coach Carole is my favourite tool too! We are all learning together in the field of elearning but some people are early adopters. Carole is one of these and brings a wealth of organisational and mentoring experience to her work as a Learning Technologist. Carole takes the fear out of technology and puts the person back in. Her online mentoring and facilitating is calm, professional and authentic and her organisational skills are awe-inspiring. I have learned so much from working alongside Carole. As any good mentor should, she models excellent practice whilst retaining her sense of humour and she never forgets how challenging learning technologies can be for people who are starting out.